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cPay

Your online payment solution

With cPay online payment site, your guests can buy and pay for everything. cPay can be compared to an intelligent webshop, where the guest can plan activities and purchase services prior to their stay. But cPay is much more than that: cPay provides the guest with full self-service for booking, attractions, activities, service and much more

cPay welcomes your guests even if the reception is closed or unmanned

cPay provides easy and convenient self-service. The guest gets access to everything - and can buy and pay for everything immediately. Thus, you can always receive guests, even outside of opening hours or if the reception is unmanned.

 

It is an extraordinary service for the guest to have the opportunity for self-service. Just imagine being able to arrive at the holiday destination and check in completely independent of opening hours. With cPay, the guest can even plan their stay in detail in advance, sign up for events and activities while the family is still sitting in their car on their way to their holiday. It gives the holiday an extra dimension that the breakfast is ordered, a table has been booked in the restaurant and access to a playground, wellness and fitness has been purchased.

cPay welcomes your guests even if the reception is closed or unmanned
Online ordering system for eateries, kiosks, takeaway and fresh breakfast preorders

Online ordering system for eateries, kiosks, takeaway and fresh breakfast preorders

cPay adapts to your business and embraces all of your departments. In the restaurant and bar, guests can easily order food and drinks online directly at the table. And with cPay as your own online ordering system, you get all the benefits. 

 

The system also offers capacity management and order intake planning so you can easily optimize your sales. You define how much and when your guests can place orders, so that the kitchen staff can keep up. You can post large pictures of your special offers and you can add descriptions. cPay is easy and clear to use, and it is easy for the customer to e.g. add extra choices or share the order page with friends so they can order together.

 

cPay online ordering system offers several options that can be adapted to your needs. For example, by choosing an order status screen you allow your guest to follow their order status in the restaurant so they know when their order is ready. 

 

In the kitchen, the staff get a quick overview of orders and waiting times. The staff simply have to click on the order on the screen when the preparation begins and click again when the order is ready.

Let's go online - that's where the customers are!

With cPay, you boost sales and at the same time provide the guest with exceptional service

 

Now, before and during their stay, the guest can easily and conveniently purchase your goods and services from their mobile phone via your company's very own online payment site, which you can easily manage yourself via your CompuSoft booking system.

 

cPay revolutionizes your business and opens up new opportunities for additional sales to your guests. cPay online payment site makes your goods and services easily accessible on all media and inspires the guest to purchase additional services. The guest can calmly and comfortably plan their stay in detail and purchase and book extra services in advance.

 

cPay is a digital reception where the guest has access to everything

 

cPay provides exceptional service and 24/7 self-service. In integration with CompuSoft booking system, access control system and cash register solution, there are no limits to which items you can sell online. The guest can use cPay to book and pay for stays, open boom barrier systems, buy access to service facilities and easily purchase electricity and water supplies, activities, sports and wellness, breakfast, restaurant, etc.

 

But the best part is that it is simple and easy to shop via cPay. We have 100% focus on the guest and we tailor your cPay's product list so that only goods and services that are relevant to the current stay are presented on cPay.

 

cPay supports all forms of cashless payment.

Let's go online - that's where the customers are!
cPay is so much more than a payment site

cPay is so much more than a payment site

In combination with CompuSoft's cWallet guest app and the booking and access control system, visitors can pay via cPay for the use of all conceivable unmanned services such as laundry, entrance tickets to attractions, events and activities etc. Overnight guests at e.g. campsites and marinas can remotely manage their electricity consumption, turn on and off the lights, heating and ventilation as well as read their power consumption.

Restaurant guests can order and pay for food and beverages, for drinks, ice cream, etc. It’s also possible to make the menu card available on the cPay payment site and offer self-service. 

cPay is configured individually according to your wishes.

Read more about the cWallet guest app

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Quick check-in for motorhomes outside opening hours

Motorhomes can easily book and pay for stays in the motorhome area and easily purchase additional connection services such as electricity and water, WiFi and access to service facilities. 

 

cPay makes it easy for you and your guests. With cPay, the guest does not have to go to the reception or restaurant to order breakfast or takeaway. When guests place their order in cPay, the backend system ensures that the orders land at the right department in your company, and payment is made immediately. Guests are automatically sent a confirmation and pick-up number for collection, and packing lists and vouchers are automatically generated for packing.

 

cPay can also be used as a cashless means of payment in kiosks and cafés, making it easier for guests to pay for additional purchases of ice cream, food and beverages

Purchase of entrance tickets, user payment and additional purchases

In sports centers, swimming pools, wellness centers, playgrounds and amusement parks, cPay can be used to purchase an entrance ticket and as a cashless means of payment for user payment and additional purchases during the stay. It could be e.g. the purchase of food and drinks in the cafeteria, top-up with massage and beauty treatment, top-up with access to events and attractions.

cPay is used with great success by tourist companies that offer service facilities with user fees. The guest attaches his payment card to his digital wallet and afterwards the guest can simply scan a QR code at the facility and then payment is made.

Combine with guest app and give access to everything via digital key

In combination with our access control system, the guest can use the guest app to remotely operate boom barrier facilities and relevant doors to hotel rooms, holiday cabins, holiday homes, sanitation buildings and family bathrooms, as well as pay for the use of facilities.

This means that once the guest has booked and paid for the stay, the guest can subsequently check in and open the boom barrier barriers and gain access to relevant services, without your presence being necessary. The cWallet guest app can also be used to offer the guest the option to remotely control electricity, heating and air conditioning in the rental unit.

We continue to provide examples of how to easily boost your business with cPay

Offers and news feeds

Keep your guests updated on great deals and activities in your business and make sure no one misses your initiatives. Publish news feeds via the cWallet app and inform visitors about activities, offers, sports and events and make it easy for the guest to buy and order in all departments of your company.

  • Inform the guests about e.g.:
  • Happy Hour at the bar
  • Great deals in the cafe outside rush hour
  • Activities, events and experiences.

 

News feeds from the local area

cWallet can integrate with local actors that publish feeds. This ensures that your guests are up to date about offers and activities in the area.

 

Intelligent presentation of services via GPS location 

When your company offers many services or events, it will be appropriate to present the guest with the most relevant services at the top of the list. Via interaction with GPS location, cWallet can see which services and facilities your guest is in the vicinity of, and thus suggest these at the top of the list. This feature has many benefits:

  • When the guest has multiple reservations, cWallet sorts these based on arrival date and relevance to the guest's physical location.
  • cWallet gives the guest easy access to the facilities in their immediate vicinity and to which they have purchased access.

We continue to provide examples of how to easily boost your business with cPay

Let cPay grow your business while you deliver outstanding guest service

Fast, user-friendly, all-in-one easy-shopping platform for all your guests. Unlock your business’s growth potential with cPay. Free your staff from time-consuming tasks.

 

Watch administration, self-service, and customer service work together like never before.

cPay

cPay Pro

cPay Pro Enterprise

Payment for accommodation

Guests can pay for all types of stays in cPay, including rentals, cabins, campsites, marina spots, parking, and RV areas.

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Extend stays

Allow overnight guests to easily extend ongoing bookings. cPay handles the details, so guests just select how many days to add.

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Upgrade stays

Enhance your guests' experience with upselling opportunities such as add-ons, packages, top-ups, and extras can be offered even after booking.

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Pay for access to facilities

Let guests purchase access to CompuMat-controlled areas such as service buildings, sports equipment, gyms, laundry, wellness zones, and more.

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Equipment rentals

Expand your services by allowing guests to book and pay for rentals like bikes or cars directly via cPay.

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Time-slot and schedule booking

Guests can reserve facilities, rooms, or equipment by the minute or hour using cPay’s intuitive schedule booking interface.

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Integration with cWallet guest app

Our cWallet guestapp is an free to use application built into your existing CompuSoft solution. Everything your guests purchase through cPay is automatically synced to their personal digital wallet. Bookings, payments, access control, gift cards, tickets, energy credits and more are readily available in one place.

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E-tickets and experiences

Guests can buy e-tickets for activities at your business or through local partners.

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No app download required

Anyone can access your cPay shop without having to search for, download, install or update a native app.

Thanks to PWA technology (Progressive Web App), cPay works seamlessly across all platforms — PC, tablet, and smartphone — and across operating systems such as Android, iOS, and more.

You can direct guests to your cPay shop in several ways:

  • Via a browser at <your-unique-site-id>.cpay.dk
  • Through a link in your guest communication 
  • Using QR codes that deep-link the guest directly into a purchase flow. 
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Smart QR codes

QR codes are an easy and effective way to bring guests or new customers straight into your cPay shop. You can even deep-link to a specific product, service or unit that the QR code represents.

The guests can simply scan the QR code and within seconds, their purchase is complete.

This smart shortcut increases conversion rates, boosts upselling, drives online revenue, and gives your guests the ultimate self-service shopping experience.

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Boost your business' visibility

Expose your brand to thousands of potential customers, tourists, businesses, residents, and returning guests through a globally accessible payment environment.

As soon as your business is within reach, guests can easily find and explore your products and services. The user interface is designed to drive conversions and maximize your online revenue.

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Power packages based on consumption

In combination with CompuMat’s wireless comsumption metering, your guests can purchase electricity either for their entire stay or for specific activities. For example, you can offer prepaid power packages tailored for campers and boaters, or usage-based electricity billing for rental units, pop-up shops, and electric vehicles.

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Sale of season passes and gift cards

Turn great guest experiences into long-term customer relationships by offering season passes and gift cards through cPay.

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Check-in and check-out

Allow guests with prior reservations to check in on their own. This reduces pressure on your reception during peak seasons and offers added flexibility for guests with special needs.

When combined with the CompuSuite Messaging Module, guests can be kept informed before, during, and after their stay. With cPay's check-out feature, they can also complete their departure smoothly and effortlessly.

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Branded and exclusive payment experience

Embed your brand into every interaction using cPay Pro and cPay Pro Enterprise. Deliver a more exclusive and cohesive guest experience with your own logo, color theme, and the option for tailor-made, unique features.

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Offered as a native app

If you wish to showcase your business with a dedicated payment app in the app stores (Android, iOS), cPay Pro and cPay Pro Enterprise can be delivered specifically for this purpose.

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Offered as a white-label solution

CompuSoft’s tailored approach to every project allows us to offer white-label solutions based on the cPay Engine. Contact us to learn more.

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Power your entire organization

Use cPay as your own multi-level payment portal. Ideal for managing transactions across your restaurants, sub-brands, and geographically distributed sites.

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Charging stations for electric and plug-in hybrid vehicles

With cPay integrated alongside the CompuMat charging module, you gain full control over electric and plug-in hybrid vehicle charging. All revenue flows directly through cPay, ensuring your business retains 100% of the profit.

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Takeaway

Offer your guests an effortless and appetising takeaway experience with cPay. Fully integrated with your administration system, it lets you run a smooth kitchen operation and deliver outstanding guest service.

Guests can browse, order, and pay directly via cPay. Orders are instantly routed to the kitchen module in your restaurant, which takes over the process. Through the cWallet guest app, guests can track their order status in real time. It doesn’t get easier—for your guests or your staff.

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Table ordering

Reduce physical touchpoints while delivering warm, guest-centric experiences.

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Self-service Scan & Go for shops and kiosks

If you run a kiosk, shop, or souvenir store or collaborate with one, cPay can serve as a fully self-service Scan & Go payment solution. The app integrates seamlessly with both CompuSoft’s POS systems and self-service kiosks.

Guests scan their items using cPay, pack them, and pay instantly. If they prefer personal assistance, the scanned items can be transferred to a POS terminal for traditional checkout.

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Let your guests pre-order breakfast with ease. Freshly baked bread, breakfast items, coffee and other essentials can be ordered and paid for directly via cPay. Orders are automatically forwarded to your local bakery, reception, or designated partner.

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Order status screen

With an order status screen, guests can easily follow the progress of their orders and know exactly when they're ready for pickup. The screen displays the following stages: *Pending *In progress *Ready.

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