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Booking system and management

Property Management System

CompuSoft's booking system is a comprehensive and very versatile booking and management system offering all the features you have ever dreamed of.

CompuSoft's booking system offers everything you need to run reception and serve guests

CompuSoft's booking system offers everything you need to run reception and serve guests

CompuSoft's booking system is a professional booking and management platform designed to meet the diverse requirements of tourism companies of any size.

 

CompuSoft's booking system is a PMS system (Property Management System) + a CRM system (Customer Relationship Management) and includes everything you need to run reception and serve guests. The booking system can integrate with all known ERP systems, and bookkeeping can be automated to different extents according to your needs.

 

The booking system forms the cornerstone of our product portfolio and can be supplemented with any of the other modules included in our concept. This means that the booking system can encompass your entire facility and operate as a backend administration system for online booking, booking channels, guest apps, access control, POS terminals, ticket systems, self-service kiosks and much more.

 

CompuSoft's booking system consolidates and streamlines your company's work processes, minimizing your administrative burden. 

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Individually customised user profiles for frontline staff and key workers streamline all work processes 

 

CompuSoft's booking and management system is a very versatile booking and business platform for your company.

 

The system is specifically customised not only to your business but also to each employee's specific tasks. In fact, the system is so flexible structured that you are allowed to customise even the smallest detail. The booking system covers everything you need for a well-functioning and efficient reception, administration and management.

 

We help you customise all the indvidual user profiles that you need. You choose workflow and feature settings and make individual user profiles for your staff with independent workflows and feature packages for each employee. Like this, you can adapt each user profile or user interface to its specific purpose.

We support superior guest care and service

 

Guests have different expectations and needs. With the system's smart guest profiles, you can write down wishes prior to guests' stay. It can for instance be certain types of accommodations, locations, views, arrival and departure times as well as pre-booking of welcome packs, wellness, etc.

 

Thus, the booking system generates accommodation suggestions based on the guest's profile. Prior to the guest's arrival, task lists are generated and via the integrated task manager, tasks are delegated to your staff. Like this everything is prepared for the guest's arrival.

 

If the guest approves that you store the profile, the front staff will be reminded of the guest's special requests next time the guest books, and the guest can immediately enjoy his or her stay.

We help you reduce your workload with automation, streamlining and integration

 

Coherence between your company's functions and your IT solution is critical to achieve success. CompuSoft's booking and management system combines all functions in one combined IT solution and provides significant benefits.

 

We have automated and streamlined routine tasks and workflow. This means that your staff will have the opportunity to work more efficient and spend time on new and more important tasks.

Features

Seasonal prices and differentiation

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Professional handling of even very complex price structures. E.g. automatic management of surcharges, deductions or discounts regarding the individual item. You can create your very own price structure and, among other things, set up individual rules applicable to specific seasons, specific customer groups, arrivals on certain days of the week, stays of a certain length, stays in certain units, etc. This means that the system always assigns the correct price.

Breakdown of accounts

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Guest accounts can be split and divided into several accounts for the same customer. E.g. the overnight accounts and additional accounts.

Authorization of amounts from credit cards

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When your guest completes a transaction, an authorization is performed on the guest's credit card. This means that we check that the card is genuine and that there is coverage on it. Then we make a reservation where the amount is reserved. When the accounts are closed, excess amounts are returned to the guest.

Elimination of no-shows

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Handling of intelligent cancellation rules and fees, which are automatically credited to the guest's credit card, which provides extra revenue for cancellations and 'no-shows'.

More features than you can imagine

 

CompuSoft's booking concept includes a wealth of features and tools designed to streamline the workflow of the reception and administration. The many intelligent features open up new opportunities for your business. New opportunities for easier and better customer service, targeted marketing, professional overview and handling of all types of bookings, events and tasks, automated customer accounts and document management. Everything can be customised to your business

Large selection of optional modules

 

At CompuSoft, you get access to a comprehensive product portfolio that can be combined and integrated with your booking system, so that you get one complete IT solution that embraces all aspects and challenges in your business.

 

List of selected optional modules:

Financial integration, group booking, event management, conference module, catering plans, owner administration module, online booking, 'live' synchronization of booking channels, gift card module, allotment management, annual card management, voucher module, outlook integration, Yield management, customer questionnaires, etc.

One complete IT system

 

The booking system forms the cornerstone of your reception and can be integrated with all other CompuSoft products. For example, self-service terminals for check-in/check-out, MobilePay, access control, consumption payment, ticketing, restaurant solution, checkout solutions for shops, parking system and everything else connected. We give you the ultimate overview of your guests and your facility. All the data is gathered in one system. Easy evaluation of cash flow, guest additional purchases and use of facilities. Your guests get easy access to all services and facilities via a smart code on their mobile phone, via smart card, armband or other media.

Get insight with CompuSoft Dashboard and Business Intelligence

CompuSoft Dashboard is an interactive and graphical tool with many options for graphical visualization of your data. With easy-to-understand graphs, charts and meters, it is easy for you to see the overall picture for your business. CompuSoft Dashboard consists of interchangeable and configurable graphics modules that can compile your data from different data sources and provide a better understanding of how the individual parts of your business interact.


For example, you get insight of:

 

  • Number of bookings by product type and customer type.
  • Number of bookings this year compared to last year.
  • Where your bookings come from (From phone calls, online booking, booking channels, attendance at the reception, etc.).
  • Today's top-selling products.
  • Cash Flow per cash terminal and per clerk, compared with other periods.

 

Define your own Dashboard and get insight in all important key figures.

Go to Dashboards

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Get insight with CompuSoft Dashboard and Business Intelligence

Add ons

Restaurant module

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Restaurant module including table reservation, take-away, take-out, happy hour, order management for kitchen, handheld PDAs, split bills, account customers and much more.

 

 

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POS cash register solution

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(CompuCash POS Basic is included. CompuCash POS PRO module is add-on.)

 

The CompuCash POS cash register terminal is designed to meet the special challenges posed to tourism companies: Great flexibility, a wealth of functions, fast dispatch, easy to learn for seasonal workers and must be able to perform 100% during busy periods.

 

With CompuCash, you get a cash register solution that solves all your tasks within the shop, kiosk, café, restaurant and ticket sales - even in one single system.

 

 

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Task Manager module

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Remove all the yellow notes from your desk. The Task Manager module handles it all for you. Here you can create tasks, advise staff, delegate tasks to several people and queue tasks. The employee receives notification on his/her smartphone via the TaskManager app. When the task has been completed, the employee sends back a notification via the app. 

 

When you create tasks related to rental units, this appears on the overview of the booking calendar and the booking request. Thus, the reception staff is updated on which rental units are ready for check-in and which are awaiting treatment.

Used for e.g. scheduling of cleaning tasks, maintenance and repair tasks.

 

 

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Discount and gift card module

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Three good reasons to sell gift cards:

 

  1. Offer your guests gift cards instead of refunds = customer retention
  2. Increased sales via online shop = strengthening your company's liquidity
  3. Discount/gift cards are easily sent digitally to the guest = quickly and easily

 

 

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Corporate group module

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A platform for companies with multiple destinations:

 

  • Common database/local database.
  • Administration and management
  • Economy
  • Marketing
  • Business Intelligence

 

Prices · Document handling · Contracts · End of day with e.g. cash flow and revenue · History of transactions per station per user · Accounting · Marketing · Online booking portal · Promotions · packages · bonus program

 

 

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Dynamic Pricing 

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Automatic pricing based on your company's current occupancy. Intelligent and automatic price management in relation to supply and demand. This way, you always achieve the optimal price for your products.

 

 

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