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Nestled by a scenic lake in the charming Norwegian town of Kinsarvik, Mikkelparken is a family attraction designed for joyful moments and lasting memories. Surrounded by stunning nature, the park is known for its water park, jungle trail, labyrinths, rafting adventures, and a wide range of games and interactive challenges that delight both children and adults.
But Mikkelparken is more than just a day of fun. The park also operates a complete holiday village with cabins, apartments, and camping facilities – all located within walking distance of the park. To offer guests a seamless and modern experience from booking to departure, Mikkelparken has teamed up with CompuSoft to implement a comprehensive digital solution.
A unified system built for today’s visitor
Mikkelparken has adopted an all-in-one business platform that integrates online booking, ticket sales, guest communication, and more. At the core of this solution is CompuSoft’s online booking system, which allows guests to easily reserve accommodation in the holiday village – whether it’s a cozy cabin, a spacious apartment, or a family-friendly campsite.
Additionally, guests can purchase day tickets online, skipping lines at the entrance and planning their visit in advance. Food ordering is also available digitally, so guests can place orders directly from their smartphones – reducing wait times and improving service during peak hours.
To further enhance the experience, the park features Scan&Go self-service kiosks, enabling guests to check in and scan their tickets on their own. These kiosks help improve the flow at key entrances and reduce the need for staff interventions. Alongside this, Mikkelparken has launched its own guest app, which provides access to schedules, activities, maps, and useful park information in real time.
Digital tools that deliver real value
The transformation has benefited both operations and customer satisfaction. For staff, it means fewer manual tasks and more time for direct guest service. For visitors, it ensures a smoother, more flexible experience – before, during, and after their stay.
With CompuSoft’s technology, Mikkelparken can offer a modern, professional guest journey where every touchpoint feels intuitive. The integration of digital services enhances the park’s brand, supports efficiency, and ensures Mikkelparken continues to be a go-to destination for families seeking fun, relaxation, and nature – powered by smart, user-friendly solutions.
