cWallet guest app

Give guests everything they need.

Before, during, and after their stay — automatically.

✓ Included at no extra cost with your CompuSoft booking system.

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All-in-one guest app for campsites and holiday resorts

cWallet is the ultimate guest app for campsites, resorts and marinas, and is included for free in your CompuSoft booking system.

The guest app gives your guests a long list of advantages, and makes the holiday experience even better:

Everything in one place: reservations, bookings, purchases, passwords, and guest information
Seamless self-service journey: check-in, payments, notifications, and digital access
Enhanced guest experience: share travel details, discover local attractions, and stay informed
Greater convenience and control: manage energy consumption, access services, and view purchases
Flexible add-ons and integrations: supports tickets, gift cards, access control, and owner bookings

The Guest App is built to support your business and the way you want to serve your guests. The standard version includes a strong set of features that make it easy for guests to manage their stay, find important information and stay in touch with you.

And when you are ready to offer even more, the app can be expanded with extra modules and integrations that fit your needs.

With cPay Online Payments, the Guest App becomes a complete self-service tool. Guests can pay, buy add-ons, book activities and manage their stay directly from their phone. Below, you can see what is included as standard and which features can be added.

All-in-one guest app for campsites and holiday resorts

Features available from day one

Combined overview of reservations, bookings, registrations, passwords, and more
Detailed overview of all purchases and transactions
Self-service check-in
Messages, notifications, and guest communication
Sharing of booking information with fellow travelers
Local sights, attractions, and destination information
Booking calendar for unit owners and private landlords
Fully integrated with CompuSoft solutions for booking, payments, access control, and self-service

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Extend Your Guest App with Additional Features

Payment of stays and purchases directly through the app
(Requires online payment agreement and/or online booking module)
Guest payments for additional purchases, orders, registrations, and tickets(cPay)
Option for guests to extend their stay directly in the app (cPay)
Digital guest key (Requires integration with CompuSoft access control)
Remote control of IoT devices via the guest app (e.g. doors, barrier systems, laundry facilities, access points, etc.)
Season pass and gift card functionality (Requires ticket and/or gift card module)
Remote control of power supply and overview of energy consumption (Requires CompuMat energy consumption measurement system)
Member management with automatic subscription billing and loyalty club
Loyalty programme with points accumulation
Advanced access control and self-service integrations (Requires compatible CompuSoft modules and/or hardware)

Digital activity calendar for campsites and resorts

CompuSoft Activity Calendar – a game changer for anyone working with activity and event planning

With the Activity Calendar, you can easily create activities, events, and arrangements in your web-based CompuSuite backend – keeping your guests digitally informed through the guest app, info screens, and your website.

Forget about traditional, time-consuming methods of event planning and take advantage of the new possibilities.

Read about our activitycalender

Digital activity calendar for campsites and resorts

Automated guest messaging — before, during and after the stay

Well-informed guests are happy guests. And with cWallet we have made it easy for you to keep your guests informed.

In integration with CompuSoft’s automated message module, information is automatically send to the guest before, during, and after their stay.

We look forward to your visit (e.g., information with check-in hours, route descriptions, etc., remember your bathing suit)
Welcome message at arrival (e.g., remember you can check-in and order breakfast yourself)
Ongoing inspiration and information during the stay (e.g., remember you can order take-away pizza and burgers)
Thank you for your visit (e.g., we hope you had a pleasant stay and to see you again soon)

If you would like to know whether your guests have had a pleasant stay, you can with integration with our analysis and evaluation tool, CompuAsk, ask for the guest’s evaluation after each stay. The reception automatically receives a notification, if the guest expresses dissatisfaction or reports that something did not function correctly during their stay. This gives you the opportunity to follow up immediately and make things right.

Increase upsell revenue with self-service and in-app purchases

With cWallet we offer a guest app that we are convinced is the best guest app for campsites, holiday resorts, attractions, and for the guests. The guest app is already used successfully by many campsites and attractions, large and small. Feel free to contact us for a demo and learn more about how cWallet guest app can revolutionize your business.

The focal point of the guest app is the guest's interaction with your business. When the guest can find all the necessary information in the guest app, it is easy to keep the guest informed.

The guest app’s ”My Pages” contains all information regarding booking confirmations, passcodes, tickets, and receipts and the guest can easily share necessary information with fellow travelers.

In integration with CompuSoft’s access control system the guest can easily use the guest app as a digital access key at boom systems, service buildings, laundry, etc., as well as turn power and water on and off. The guest app interacts with CompuSoft access control system and energy consumption measurement system, CompuMat.

If you choose to combine the guest app with CompuSoft's online payment site "cPay", the guest app is transformed into a smart webshop, where the guest can easily and conveniently purchase services online, order and pay for take-away, breakfast, rental of electric cars, bicycles, mooncars, tennis courts and all other conceivable offers your company offers.

And of course, the guest can also book and pay for new stays, extend existing bookings, purchase electricity and water connection, etc. from the app, so the guest becomes completely independent.

Read about integration with cPay online payment site

Increase upsell revenue with self-service and in-app purchases