Benefits with hosting

Hosted Booking Systems – Secure, Flexible, and Reliable

An increasing number of businesses are turning to external specialists to host their business-critical systems, such as booking platforms. This is not just about moving data to "the cloud" — it’s about ensuring operational stability, high uptime, and professional monitoring and data security.

Why Choose Hosting?

When your booking system is hosted in a dedicated data center, you gain several clear advantages:

• Stable operation and high uptime with 24/7 monitoring
• Automated backup solutions, typically with multiple versions for history and recovery
• Remote access to your system from anywhere — increasing day-to-day flexibility
• Professional cybersecurity management, including firewalls, access control, and system updates
• Faster support response times, since the provider has direct access to the system

Hosting vs. On-Premise Server Management

The alternative to hosting is managing your booking system internally — typically on a local server. While this gives you full control, it also demands significant IT skills, hardware investment, security protocols, and ongoing maintenance. You’ll need to handle:

• Backup strategies and routines
• Hardware upgrades and component replacements
• Windows updates and antivirus
• Access control and security policies
• Disaster recovery planning

You’ll also face costs for servers and licenses, which have a limited lifespan and require regular upkeep.

A Matter of Peace of Mind

For many, hosting is ultimately about peace of mind. Outsourcing operations to specialists frees up internal resources and eliminates worries about system crashes, data loss, or unexpected issues.

Hosting also increases flexibility by eliminating location dependency. Employees can work from home, offer support on the go, or access data outside regular business hours.

What Should You Consider When Choosing a Hosting Partner?

Before transitioning from on-premise to a hosted solution, ask the right questions:

• Where is the data physically stored? This impacts both GDPR compliance and response times.
• What security measures are in place? Investigate how the data center handles cyberattacks, power outages, and hardware failures.
• How is backup and recovery managed? Understand the frequency, number of versions, and data restoration speed.
• How can you access your data? Can you log in from anywhere — and how is user access managed?
• What does the support agreement include? From system monitoring to updates and emergency help.

Also, check your hosting provider’s experience with your type of system and industry — the more familiarity, the more effective the support.

What are the advantages of hosting over on-premise management?

Hosting offers professional operation, monitoring, and security. You avoid maintaining your own server and gain flexible access to the system — even on the go. Plus, support is often faster due to the provider’s direct system access.

How is my data protected in a hosted setup?

Your data is stored in professional data centers with 24/7 monitoring, redundant systems, and advanced backups. Multi-generation backups and proactive cybersecurity are standard.

Is hosting only relevant for large companies?

No — quite the opposite. Hosting is particularly attractive for small and medium-sized businesses that need high system reliability without handling the tech themselves.

What if employees work remotely or are on-call?

With hosting, staff can access the system from anywhere. On-call employees can log in remotely and manage tasks as if they were in the office.

If my personal computer crashes, will I lose data?

No. With hosted operations, your data isn’t tied to your local device. Everything is stored securely in the data center and can be accessed from another device anytime.

How does backup work?

Backups run automatically in the background. A full backup is taken initially, then ongoing changes are continuously saved — all without interrupting your work.

Can we still choose on-premise hosting?

Yes, it’s possible. But you’ll need to handle server procurement, setup, maintenance, security, and backups yourself. Carefully evaluate the total cost and responsibility.

What should we consider when buying our own server?

Make sure the equipment meets the system's requirements — memory, storage, and OS compatibility. Also factor in support, updates, security, and licenses for Windows Server and databases.

Can you help with setup if we self-host?

Yes, setup assistance is typically available — often requiring at least one day of technical work (at an additional cost).

Can we host the solution with a third party like Google?

This requires special configuration, as the booking system needs an application server — not just file or web hosting. Expect additional licensing, operations, and maintenance costs.

Who do we contact if there’s an issue with a hosted system?

With a hosted setup, you usually have one point of contact, making support fast and efficient. With on-premise hosting, it can be unclear whether issues stem from hardware, network, or software — and whom to contact.